Technical Account Manager

About Slotmill

Slotmill was founded in 2019 and is a game studio with an articulated focus on developing unique- and innovative slot games of the highest quality. Our client list is growing rapidly and includes well over 600 online casinos around the world. The team at Slotmill share a passion for online gaming and combined we have over 200 years industry experience! Development is done using the latest technology and bespoke processes and frameworks which enable us to produce AAA-class games at record speed. 

About this role

As Technical Account Manager (TAM) you will be the technical contact interface between our organization and customers. The role entails a wide range of responsibilities. You will be supporting our customers through the entire integration lifecycle and

Key Responsibilities

• Setting-up and configuring customer environments.
• Ongoing integration support and testing.
• Troubleshooting and resolving technical support issues.
• Handling customer feature and configuration requests.
• Supporting our commercial team.

Requirements

• Proficiency in English.
• ~3+ years experience from a similar role.
• Experience with APIs
• Strong project management skills and multi-tasking ability.
• Team player with good social skills.
• Comfortable with interacting with customers via video calls.
• Self-driven / motivated overachiever.
• You are service-minded and take pride in delivering excellence.
• You thrive in a fast-paced environment and have a demonstrable ability to rapidly make sound- and well-grounded decisions.

Merits

• Prior experience within iGaming.
• An interest in development/coding is a plus.

What We Offer

• A positive, caring and inclusive culture where we want you to be yourself.
• A dynamic, fast-paced, and innovative environment where your passion and expertise will be valued and respected.
• A flat organization, friendly colleagues, and fast decision-making.
• An environment where we start small and learn fast to do big things.
• A team that cares about sharing, collaborative work, and prestige-lessness.
• … and you will be part of a growing team of fun and highly skilled people.

Join us in shaping the future of iGaming by delivering exceptional gaming experiences to players worldwide.

If you are interested in the role, send your application and CV/LinkedIn profile marked “TAM” to; hr@slotmill.com.